1. First you need to register on our site.
2. Now send your email and username that you register in first step using this form http://themeforest.net/user/Webthemer#contact and you will have access to the support forum in 12 to 24 hours sometimes even sooner in 15 minutes. You will get email back saying that you activated your account here. After that if you are logged in please log off and log back in and you can write in the appropriate forums.